I also am in process of reading through J.R. Parrish's 2009 book You Don't Have to Learn The Hard Way which is written from a business man's perspective on success through great human relations. Its a great perspective on how to be a person that other people are drawn to. On being an unnecessarily difficult personality, he writes, "Generally speaking, if you are contradicting, you are losing." (p39). He speaks of taking ownership of how you react to stress and to people - good practical stuff like:
- Be on time.
- Send hand-written thank-you notes.
- In the presence of others, turn off your cell phone.
- Smile.
- Return calls promptly.
- Compliment.
- Use people's names when addressing them.
And so much more...
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